You will receive a FREE proof of any material requiring typesetting or design (front and back covers, pockets, or handbook). The first proof is free; additional proofs are subject to a charge.
For faxed or mailed order forms, provide a proof contact person and his or her contact info (including e-mail address), or production and shipping will be delayed. Proofs are sent 1–3 weeks after we receive your order. You must approve the proof within 3 business days to avoid delays.
Customers who repeat a previous order will not receive a proof.
Overlooked errors or material inadequately submitted by the customer are considered customer errors.
We are not responsible for changes after folders are in process.