Ordering & Payment

  • To order, the Customer must build their wall calendar online and order online. School Mate® agrees to produce a wall calendar in accordance with information collected online and the order form that is generated. The order form is a binding contract between School Mate® and the Customer.
  • If a school Customer requires a PO, Customer is responsible for providing it and notifying their school's purchasing department of changes that may affect the PO. Our terms supercede any terms from a PO or written bid.
  • If the Customer must receive delivery by a specific date, the Customer is responsible for placing the order on time and for charges incurred if the order is refused due to PO expiration.
  • Except for Customers with APO and FPO addresses, orders outside the USA are not accepted. We reserve the right to deny orders for just cause.
  • Payment is required when order is placed online. Schools that provide a school district PO will have 30 days to pay. Accounts 30 days past due will be charged 1.33% interest per month (16% annum) or maximum allowed by law. School Mate® reserves the right to require prepayment. All prices are based on USA currency. Customer placing order is responsible for payment.
  • Delayed shipping and invoicing (with school district PO) are available.
  • If order is canceled, Customer will be liable for any costs in preparation or production of the order.
  • Multiple orders cannot be combined for volume discounts.
  • Orders are subject to a 3% overrun/underrun.
  • NE and FL orders only: To avoid paying sales tax, NE orders must submit Form 13 (NE Exempt Sales Certificate). FL orders must submit Form DR-13 (Resale Certificate) or DR-14 (Consumer's Certificate of Exemption).
  • Customer warrants that releases have been obtained to reproduce any copyrighted or trademarked material submitted with order. If Customer furnishes any custom material, the Customer shall defend, indemnify, and hold School Mate® and its subsidiaries harmless against claims, suits, costs, damages, judgments, attorney fees, license fees, settlements, or expenses incurred, claimed, obtained, or sustained by third parties, whether for intellectual property infringement (including copyright and trademark infringement), dilution, misappropriation, or otherwise, because of the manufacture, use, marketing, or sale of wall calendars. School Mate® reserves the right to not print anything we consider obscene or pornographic.
  • The parties agree that the validity, construction, and performance of the order form shall be governed by the laws of the State of Nebraska. The Customer hereby irrevocably submits generally and unconditionally to the jurisdiction of any court of competent jurisdiction in Nebraska for any dispute concerning or related to the order. The Customer further agrees that any action arising from the terms of the order shall be filed exclusively in a court of competent jurisdiction in Nebraska. Customer further consents to venue in Nebraska and waives any rights to challenge venue in Nebraska.
  • For marketing purposes only, School Mate® reserves the right to display Customer products on its web site or in printed material. Customer products remain the property of the Customer and will never be given or resold to another Customer. If a specific item is off-limits, please state so at the time order is placed online in the special instructions.

Proofing

  • As Customer builds their wall calendar online, a proof can be reviewed on screen or printed at any time, and changes can be made as needed. Once completed and proof is approved, order must be submitted online.
  • Overlooked errors or material inadequately submitted by the Customer are considered Customer errors.
  • School Mate® is not responsible for changes after wall calendars are in process.

Production Time

  • Production begins the day after the complete order is received.
  • Production time is 15 business days (3 weeks) and does not include weekends, holidays, or shipping time.
  • Production time is estimated as seasonal demands, shortages, or any other reasonable causes can affect it.
  • Missing/incomplete material, incorrectly made material (items outside margins, low resolution, etc.), or content that may be infringing a copyright or trademark will delay production.
  • Change orders or production halts may incur charges and will cause production delays.

FREE Shipping

  • Production time does NOT include shipping time. Allow 2–8 business days for delivery within the 50 states. For APO and FPO orders, allow approx. 6–12 weeks (USPS does not guarantee a service commitment for APO and FPO addresses).
  • Shipping is FREE for orders shipped within the continental USA. Orders to APO, FPO, AK, and HI cost extra; call for charges or use our online system for shipping costs. Faster delivery service is also available for an extra charge.
  • All orders within the 50 states are shipped via UPS ground or truck from Kearney, NE. APO and FPO orders are shipped standard post. To prevent shipping delays, School Mate® reserves the right to deny Customer-specified carriers or accounts.
  • UPS will deliver to the door only. Truck drivers are not required to unload. The Customer may be responsible for unloading items.
  • Delayed shipping is available (not available for APO and FPO orders). If needed, choose a delay ship date (when ordering online) to ensure someone is available to receive the shipment. If shipment is returned to School Mate® because no one was available to receive the shipment, or if freight is rerouted, the Customer is liable for any extra charges.
  • Wall calendars are a customized product for the Customer; therefore, they cannot be returned for any reason.
  • Product damage due to shipping must be reported within 7 days. The Customer must retain all packaging, including boxes, if a claim is made. Defective products, not due to shipping damage, must be reported to School Mate® within 90 days of ship date. We reserve the right to repair, replace, or credit defective products.
  • School Mate® is not responsible for delays in shipping or receipt of order due to strikes, shortages, heavy seasonal demand, or any other reasonable causes beyond our control.

Reordering

  • If the Customer needs to reorder additional calendars (same calendars as a previous order), contact us for details.

FREE Shipping

School Mate® offers FREE shipping within the 48 states. Other companies charge as much as 45¢/calendar for shipping.