- You will receive a proof of any material that requires typesetting or design (handbook pages, advertising, and cover). Proofs are not sent for press-ready handbooks. The first proof is free; additional proofs are subject to a charge.
- For faxed or mailed order forms, provide a proof contact person and his/her contact info (including e-mail address), or production and shipping will be delayed. Proofs are sent 1–3 weeks after we receive your order. You must approve the proof within 3 business days to avoid delays.
- Overlooked errors or material inadequately submitted by the customer are considered customer errors.
- We are not responsible for changes after the book is in process.
See complete Terms & Conditions (PDF).