Proofs are sent for material that requires typesetting or design (front and back covers, pockets, or handbook). The first proof is FREE; extra proofs are subject to a charge.
Provide a proof contact person and his/her contact info (including email), or production and shipping will be delayed. Proofs are sent 1–3 weeks after order is received if proof was not approved upoon ordering. Customer must approve the proof within 3 business days to avoid delays.
Customers who repeat a previous order will not receive a proof.
Overlooked errors or material inadequately submitted by the Customer are considered Customer errors.
The Company is not responsible for changes after folders are in process.