Proofs are sent for material that requires typesetting or design (handbook pages, advertising, and cover). Proofs are not sent for press-ready handbooks. The first proof is free; additional proofs are subject to a charge.
For faxed or mailed order forms, provide a proof contact person and his/her contact info (including email address), or production and shipping will be delayed. Proofs are sent 1–3 weeks after we receive your order. Customer must approve the proof within 3 business days to avoid delays.
Overlooked errors or material inadequately submitted by the Customer are considered Customer errors.
School Mate® is not responsible for changes after the book is in process.